Shipping Policy
Shipping Policy
We currently ship only within New Zealand. International shipping is not available.
Shipping Carriers
All orders are shipped via NZ Post.
Delivery Time
Standard delivery: 1-5 business days.
Express overnight shipping: Available for some items in most urban areas.
Shipping Costs
Shipping costs vary by product and are calculated at checkout. We do not offer free shipping.
Order Tracking
Tracking details will be provided once your order has been dispatched.
Signature Requirement
A signature is required upon delivery to ensure safe receipt.
Shipping to PO Boxes & Rural Addresses
We ship to PO Boxes and rural addresses, but delivery times may be longer for rural areas.
Lost, Delayed, or Damaged Shipments
If your shipment is lost or delayed, contact us at [email protected].
If your item arrives damaged, please notify us within 48 hours of delivery with photographic evidence.